Several years ago, when many social messaging apps such as Nimbuzz took users by storm, the concept of Chatbot was introduced. Users were surprised that despite being a bot that was powered by artificial intelligence, interacting with it was quite similar to interacting with a human being. However, before its potential could be fully realised, it was flattened by the incoming waves of search engine marketing and social media marketing. Surprisingly, in the last few years, Chatbots have made a comeback and are getting more attention by marketing gurus and business experts. Here are 5 reasons why chatbots are emerging as the future for business and marketing.